Server room with network switches and patch cables

Managed IT for law firms, accounting firms and professional offices

Proactive support, real security and one flat monthly price, from a local owner who answers the phone.

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★★★★★ 5.0 on Google Local since 2014 Longest client: 10+ years The owner answers

Services

Two IT professionals working at computer monitors in a bright office

Managed IT support & helpdesk

Remote and on-site help, 24/7 monitoring, patching, software installs and updates, vendor coordination for your business apps, and printer, copier and scan-to-email setup, so problems are fixed before they slow you down.

Backlit computer keyboard

Cybersecurity & data backup

Managed antivirus, multi-factor authentication, email filtering, and cloud backup with tested recovery.

Neatly labeled network patch panel with blue cables

Structured network cabling & Wi-Fi

Clean, labeled cabling and business-grade Wi-Fi designed for your space.

Conference space with display and lighting installed by Smartkinect

Conference rooms & corporate AV

Video conferencing, displays and room control that work the first time, every meeting.

Microsoft 365 management

New users, licenses, email and shared mailboxes, Teams and OneDrive, set up and managed for you. Included in every plan, and we lock accounts down when someone leaves.

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On-demand IT support

Not ready for a monthly plan? Call when you need help and pay only for the time we spend: $125 per hour, remote or on-site, no contract.

Hourly rates →

What happens when you call

No phone trees and no ticket numbers to chase. Here's what a support request looks like with Smartkinect.

Step 1You call or emailCall (847) 242-1160 or email support@smartkinect.com.
Step 2The owner picks upYou talk to Mike, who already knows your office and your setup.
Step 3We fix it remotelyMost problems are solved over a secure remote session, without waiting for a visit.
Step 4On-site when neededIf it needs hands on, we come to your office in the Northwest Suburbs.
Step 5You get a noteEvery request is logged, with a short note on what was done and what to watch.

Still running Windows 10? Microsoft ended support on October 14, 2025, so those PCs only stay patched through Microsoft’s paid extended updates. We offer a free Windows 10 audit for offices: we count your PCs, check which can upgrade and quote any replacements. Windows 10 upgrade help →

How secure is your business?

Take our free 3-minute Security Scorecard. Answer 12 quick questions and get a letter grade plus your top fixes.

Take the Free Security Scorecard

Rather talk it through with a person? Book a free IT Security Check-Up →

Client story

A 4-person law firm, with us for 10+ years

The problem

Over the years, the firm's files and email had spread across older accounts and plans, which made it harder to control who could reach client documents.

What we did

Moved everything into the firm's own Microsoft 365 Business Premium, gave each person a secure sign-in of their own, retired the old email plan and set up managed backups.

The result

The firm owns and controls its files and accounts, and day-to-day IT issues are handled by someone who already knows the office.

“Throughout these 10+ years, Mike has been like another member of our firm. He handles every IT issue promptly and professionally.”— Cifelli, Scrementi & Dore, Ltd.

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One flat price per user, per month. Start with the support you need and add compliance when your firm requires it.

What's included Basic$100 /user/mo Most popularComplete$175 /user/mo Law & accountingSecure$225 /user/mo
Everyday support
Remote helpdesk, business hours
24/7 monitoring & patching
Managed antivirus
Microsoft 365 user & license admin
Protection & on-site help
On-site support—
After-hours emergency response—
Managed cloud backup & recovery—
Multi-factor sign-in & email filtering—
Quarterly technology reviews—
Compliance for law & accounting firms
Written Information Security Plan (WISP), updated yearly——
Cyber insurance questionnaires completed——
Security training & phishing tests——
24/7 threat detection on computers & Microsoft 365——
Encrypted email for client files——
Quarterly restore test & annual risk report——
Get startedGet startedGet started

One-time onboarding is $50 per user. Office plans start at $200 per month; the Secure plan has a 3-user minimum. Full pricing →

How getting started works

Free consultation

We review your current setup and goals.

Onboarding

We document your systems, secure accounts, and install monitoring ($50 per user, one time).

Ongoing support

A flat monthly plan, with quarterly technology reviews and IT planning on the Complete plan.

Plans from $100 per user per month

Basic is $100 per user. Complete is $175 per user and adds on-site support, managed backup and advanced security. Secure is $225 per user and adds the compliance work law and accounting firms need. Office plans start at $200 per month, with no surprise hourly bills.

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“Throughout these 10+ years, Mike has been like another member of our firm. He handles every IT issue promptly and professionally.”

— Cifelli, Scrementi, and Dore LTD., client for 10+ years

Industries we serve

Free, no obligation

Free 30-minute security check

We review your sign-ins, backups, email security and laptop encryption, then send you a short written summary of what to fix first.

Book your free check

Find the right plan for your business

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