Local IT support from someone who knows your business

Smartkinect was founded in 2014 in the Chicagoland area by Michael Zimmerman and Oscar Ochoa, combining a background in technology sales with hands-on technical expertise.

Today, Smartkinect clients work directly with Mike. There's no call center and no ticket queue, just one person who knows your systems, answers the phone and shows up when you need help on site.

Request a Consultation Call (847) 242-1160
Mike Zimmerman, owner of Smartkinect

What we stand for

Personal service

You'll always talk to someone who knows your setup and your people.

Proactive, not reactive

Monitoring, patching and backups that prevent problems instead of waiting for them.

Straightforward pricing

Flat monthly plans with no surprise hourly bills. See pricing.

Who we work with

Law and financial firms, professional offices, healthcare and dental practices, manufacturers and distributors, veteran organizations, restaurants and retail shops, plus homeowners who want smart home automation and AV done right.

In our clients' words

“Our law firm has been with Mike and Smartkinect for over 10 years. Throughout these 10+ years, Mike has been like another member of our firm. He handles every IT issue promptly and professionally (even helping with our personal IT and tech issues). 5 stars, highly recommend.”

— Cifelli, Scrementi, and Dore LTD., client for 10+ years

Insured and accountable

What larger clients ask for before they sign, in place from day one.

General liability insuranceCoverage for work at your office or property. Certificate of insurance available on request.
Cyber liability insuranceCoverage for the risks that come with managing your systems and data.
Written security policiesOur own information security policy and incident response plan, available to review.
Written agreementsEvery plan comes with a service agreement that spells out what's included and how fast we respond.

Case study: a 6-person law firm

A real Smartkinect client. Name withheld for privacy.

Law firm · Chicago south suburbs

From "hope it's backed up" to protected, with one on-site day

Size: 6 staff, 5 PCsPlan: Smartkinect CompleteRollout: October 2026

The challenge

  • Firm files lived in one person's personal OneDrive
  • No tested backups of computers or email
  • Two staff without two-step sign-in
  • Old, unused PCs still connected to remote-access tools

What we did

  • Nightly backups of every PC and all Microsoft 365 email and files
  • Moved firm files into a shared, managed SharePoint library
  • Managed antivirus, after-hours patching, email filtering and two-step sign-in for everyone
  • Monitoring for offline PCs, failed backups and failed updates
Proof, not promises: we tested a file restore and an email restore before we left on day one. IT for law firms →

Service area

Arlington Heights and the Chicago Northwest Suburbs, including:

Arlington HeightsSchaumburgPalatineMount ProspectDes PlainesElk Grove VillageBuffalo GroveAddisonDeerfieldRolling MeadowsProspect HeightsWheeling