Computer, Wi-Fi & IT Help in Prospect Heights, IL
Patient in-home tech help for Prospect Heights residents and dependable IT for the small offices along Rand and Elmhurst Roads.
Request a Consultation Call (847) 242-1160Tech help that comes to you
Prospect Heights is a close-knit, mostly residential community right next to Arlington Heights. A lot of our work here is in people’s homes: setting up a new computer, fixing Wi-Fi that drops in the back bedroom, getting a new TV and soundbar working together, or making sense of a suspicious email. We explain things in plain English and never rush.
Common tech needs in Prospect Heights
New computers & phones
Setup, moving photos and files over, and showing you how to use it.
Scam protection
Checking a suspicious call, text or pop-up, cleaning up after a scam, and securing email and banking passwords.
Small offices & home businesses
Secure Microsoft 365, backups and a network you don’t have to think about.
Services for Prospect Heights
In-home computer help
Slow computers, printers, email and devices fixed in your home.
Home Wi-Fi
$99 Wi-Fi checkup, plus mesh Wi-Fi for homes with dead spots.
TVs & soundbars
TV mounting, soundbars and home theater setup.
Windows 10 upgrade
$99 Windows 11 check and upgrade, or $149 new PC setup and data transfer.
Managed IT
Monitoring, updates and helpdesk for small offices.
Free scam-safety handout
Ask for our one-page “10 Rules to Stop Tech Scams,” written for older adults and their families.
Prospect Heights FAQ
I’m not very technical. Will you make me feel rushed?
Never. Many of our favorite customers describe themselves as “technically challenged.” We take the time to show you how things work and leave you with simple written notes.
Someone called saying my computer has a virus. What should I do?
Hang up. Microsoft and Apple don’t call people about viruses. If you already let them connect to your computer, turn it off and call us. We’ll check it and help secure your accounts.
What clients say
“I am a senior so I’m a little bit technically challenged (lol), and Michael has helped me with several things that I could not figure out for myself… I would highly recommend his service to anyone, especially seniors.”
— Gina C., Google review