IT for restaurants & retail
IT and network support for restaurants and retail shops
A dropped POS connection on a Friday night costs real money. Smartkinect builds reliable networks for your registers, kitchen printers, online orders and cameras, and keeps card payments secure.
Book a free IT check-upCall (847) 242-1160What breaks on a busy night
Restaurants and shops depend on a small network that has to work perfectly during the rush.
POS goes offline
Registers, handhelds and card readers drop when the internet or Wi-Fi hiccups.
Kitchen printers and KDS
Tickets stop printing or screens freeze in the middle of service.
Guest Wi-Fi slows everything
Customers on the same network as your registers slow them down and create a security risk.
Online and delivery orders
DoorDash, Uber Eats and Grubhub tablets miss orders when the connection is weak.
Cameras you can’t check
Old DVRs and cameras that don’t work from your phone when you need to review an incident.
Card-payment security
POS systems need to stay separate, patched and protected to keep card data safe.
How Smartkinect helps
We set it up right once, then keep it running.
- Separate networks for POS, staff and guest Wi-Fi
- Backup internet so you can keep taking cards if the main line drops
- Kitchen printer, KDS and handheld setup
- Business-grade Wi-Fi for dining rooms, patios and sales floors
- Security cameras you can view from your phone
- Back-office PC, email and Microsoft 365 support
- Background music and TV setup for dining rooms and bars
- Help with PCI card-security questionnaires
- Per-location plans for multi-site owners
- Fast local help when service can’t wait
Software we work with
The top tools we support in each area. These are the most common; we work with many more.
1Restaurant POS
- Toast
- Square for Restaurants
- Clover
- SpotOn
- Lightspeed Restaurant
2Retail POS & e-commerce
- Shopify POS
- Square for Retail
- Lightspeed Retail
- Clover Retail
- WooCommerce
3Online ordering & reservations
- DoorDash
- Uber Eats
- Grubhub
- OpenTable
- Resy
4Back office & scheduling
- 7shifts
- Homebase
- Restaurant365
- QuickBooks
- Gusto
5Cameras & network
- UniFi Protect
- Verkada
- Lorex
- Cisco Meraki
- Starlink & 5G backup
6Music, TV & office
- Sonos
- Soundtrack Your Brand
- DirecTV for Business
- Microsoft 365
- Google Workspace
Product names are trademarks of their respective owners. Smartkinect is an independent IT provider and is not affiliated with or endorsed by these companies.
Simple, flat pricing
Start with the Location Plan for your network, then add POS & Apps if you want us to handle the POS side too.
Back-office staff who need their own computer and email support can be added at $100 per user per month. New installs, hardware and menu builds are quoted separately. Compare all plans →
Common questions
Can you keep our POS running if the internet goes down?
Yes. We can add a backup internet connection, such as 5G or Starlink, that takes over automatically so you can keep taking cards.
Do you deal with Toast or Square support for us?
Yes, with the POS & Apps add-on. When a terminal, printer, handheld or delivery tablet acts up, we troubleshoot it and call your POS company for you, so you can keep running service. We work with Toast, Square, Clover, SpotOn, Lightspeed and others.
Should guest Wi-Fi be separate from our registers?
Yes. Guest Wi-Fi should always be on its own network. It protects card data and keeps customers from slowing down your POS.
What does it cost?
The Location Plan is $150 per location per month and covers your network. The POS & Apps add-on is $125 more per location per month and covers up to 10 POS devices, with $15 for each additional device.
Make your network rush-proof
Start with a free on-site network check-up. We’ll test your POS, Wi-Fi and cameras and give you a written summary.
Book a free IT check-upContact us