IT for manufacturers & distributors

IT support for manufacturers, distributors and warehouses

When the network or ERP goes down, production, shipping and invoicing stop with it. Smartkinect keeps the office, shop floor and warehouse connected, from the front office to the loading dock.

Book a free IT check-upCall (847) 242-1160

Where downtime starts

Plants and warehouses mix office PCs, shop-floor terminals, scanners and machines that all depend on the same network.

ERP or inventory system down

Orders, picking and invoicing stop when the server, database or connection fails.

Warehouse Wi-Fi dead zones

Scanners and tablets drop out between racks, in freezers and at the dock doors.

Label and barcode printers

Shipping stalls when Zebra or label printers lose their drivers or network settings.

Shared shop-floor PCs

Shared terminals get slow, unpatched and full of personal browsing.

Ransomware

Manufacturers are a top ransomware target, and older machines on the floor are easy entry points.

Customer security requirements

Larger customers and insurers now ask for MFA, backups and documented security.

How Smartkinect helps

We support the office, the floor and the warehouse with one plan.

  • Warehouse and plant Wi-Fi surveys, access points and coverage
  • Locked-down shop-floor PCs at a flat per-device price
  • Label, barcode and handheld scanner setup
  • ERP and inventory server care, updates and backups
  • Separate networks for machines, office and guests
  • Ransomware protection and tested backups
  • Security cameras for docks, lots and entrances
  • Help with customer and cyber-insurance security questionnaires
  • Remote monitoring with alerts before things fail
  • See what an outage costs with our Downtime Calculator

Software we work with

The top tools we support in each area. These are the most common; we work with many more.

1ERP & MRP

  • Epicor Kinetic
  • SAP Business One
  • Dynamics 365 Business Central
  • NetSuite
  • QuickBooks Enterprise

2Inventory & warehouse

  • Fishbowl
  • Katana
  • Cin7
  • SOS Inventory
  • inFlow

3Shipping & labels

  • UPS WorldShip
  • FedEx Ship Manager
  • ShipStation
  • BarTender
  • Zebra printers & scanners

4Design & CAD/CAM

  • AutoCAD
  • SolidWorks
  • Autodesk Inventor
  • Fusion 360
  • Mastercam

5Time, payroll & HR

  • ADP
  • Paychex
  • UKG (Kronos)
  • Paylocity
  • Gusto

6Office & communication

  • Microsoft 365
  • Outlook & Excel
  • Microsoft Teams
  • Zoom
  • Adobe Acrobat
Don’t see yours? If your team uses it, we’ll learn it and support it. We install and update it, keep it backed up, and work directly with the vendor’s support line when something breaks, so you don’t have to sit on hold.

Product names are trademarks of their respective owners. Smartkinect is an independent IT provider and is not affiliated with or endorsed by these companies.

Simple, flat pricing

Flat monthly pricing for office staff and shared shop-floor computers.

Basic$100per user / month. Help desk, 24/7 monitoring, updates and managed antivirus. Office plans start at $200/month.
Complete$175per user / month. Adds on-site support, cloud backup, MFA, email filtering and vendor liaison.
Shop-floor PCs$50per shared device / month. Kept patched, locked down and monitored.

Compare all plans →

Common questions

Do you support shop-floor and warehouse computers?

Yes. Shared shop-floor PCs are $50 per device per month. We lock them down, keep them updated and monitor them, and office staff are covered on a per-user plan.

Can you fix our warehouse Wi-Fi?

Yes. We check coverage between racks and at the docks, then place business-grade access points so scanners and tablets stay connected.

Do you work with our ERP?

We support Epicor, SAP Business One, Dynamics 365 Business Central, NetSuite, Fishbowl, Sage, QuickBooks Enterprise and many others, and work with your ERP vendor or consultant when needed.

What does downtime cost us?

Use our free Downtime Calculator with the Manufacturer or distributor preset to estimate what an hour of downtime costs your business.

Keep production and shipping moving

Start with a free one-hour IT check-up of your office, network and backups, or estimate your downtime cost first.

Book a free IT check-upEstimate downtime cost

Other businesses we support